Get started with Knowster
From zero to a live chatbot in about ten minutes.
1. Create your account
Sign up free at app.knowster.chat. No credit card required.
2. Train it on your content
Add your website URL and Knowster reads it, page by page, and builds a private knowledge base. You can also connect a Google Drive folder, or write a document by hand in the dashboard for answers that live nowhere on your site. Re-train any time your content changes.
Drive syncs Google Docs, Google Sheets and plain text files. PDFs and Word files are not read yet, so convert them to Google Docs first.
3. Add the widget
Your site gets its own key the moment you add it in step 2. There is nothing to generate and no key to request: the dashboard already shows you a finished snippet with your site id and key inside it. Copy that one.
Where to find it. On Overview, step 2 of the Getting started checklist has a Copy code button. That checklist disappears once installation is done, so afterwards the snippet lives in the site's Settings, behind the Embed code button at the bottom of the page.
Paste it before the closing body tag, on every page the assistant should appear on. It looks like this, where the two values in capitals are filled in for you:
<script src="https://app.knowster.chat/widget.js" data-site="YOUR-SITE-ID" data-key="YOUR-KEY"></script>
What that line is made of, where else it lives and what quietly breaks it: the snippet, explained.
Do not retype the example above: without your own site id and key the widget has no assistant to load and will stay invisible.
The install step on the checklist ticks itself as soon as we see the widget load on your site, so you will know it worked without asking anyone.
It works on WordPress, Shopify, Webflow, or plain HTML. See the widget for customization options (color, greeting, starter questions).
4. Route your leads
Choose how captured leads reach you: the dashboard, email to you and your colleagues, Google Sheets, or a webhook. Configure it under integrations.
5. Go live
Test the answers, then publish. Watch real questions and content gaps in analytics.
Start free