Security and data privacy

Straight answers about how Knowster handles your data.

Short answer: Knowster answers only from the content you give it, serves everything over HTTPS, does not use your content to train public models, and lets you delete your data at any time.

Your content stays your content

Knowster builds a private knowledge base from the website and documents you provide. Your chatbot answers from that knowledge base and nothing else. Your content is not used to train shared or public AI models.

Encryption in transit

The dashboard, the widget, and every API call are served over HTTPS/TLS. Traffic between a visitor's browser and Knowster is encrypted.

You are in control

Delete any time. Remove a document, a site, or your whole account, and the underlying content is removed from the knowledge base.
Connected sources are revocable. Disconnecting a synced source (for example Google Drive) purges the documents it synced.
Per-site isolation. Each site's knowledge base is separate; one site never answers from another's content.

Privacy

For full details on what we collect and how we use it, see our Privacy Policy and Terms of Service.

Questions about security?

Email support@knowster.chat and we will answer directly.