An AI support chatbot for your SaaS

Deflect support tickets and help users self-serve with a bot trained on your product docs.

SaaS support is mostly the same onboarding and how-to questions. Knowster trains on your documentation and answers them instantly, so users get unblocked without waiting and your small team is not buried in tickets.

Built for small SaaS teams

• Answers from your docs - setup, integrations, billing, all from your content.
• Deflects repetitive tickets - self-serve for the common stuff. See support automation.
• Predictable pricing - flat plans, no per-resolution meter that punishes growth.
• Captures trial questions as leads - never lose an interested evaluator.

Keeps up with your product

Ship a feature, update your docs, re-train - the bot is current. No flows to rewrite by hand. See how training works.

FAQ

How does a chatbot help a SaaS support team?

It answers onboarding and how-to questions from your docs automatically, deflecting the tickets that do not need a human.

Can it stay current with product changes?

Yes. Update your docs and re-train, and the answers update too.

How is pricing structured?

Flat monthly plans - no per-resolution billing that rises as automation succeeds.

Is there a free plan?

Yes. The Free plan covers one site with 50 chats a month.