See what your visitors actually ask

Knowster shows every conversation, every captured lead, and the questions your content does not answer yet.

Your chatbot is also your best customer-research tool. Knowster turns real visitor questions into a clear view of what people want, where your content has gaps, and how many leads chat is bringing in.

What you can see

• Conversations - read what visitors asked and how the bot answered.
• Captured leads - every name and email the chat collected.
• Content gaps - the questions the bot could not answer, so you know what to add to your knowledge base.

Close the loop

Spot a question your content misses, add a paragraph to your site, re-train, and the next visitor gets the answer. Analytics tells you what to write next instead of guessing.

FAQ

What analytics does Knowster show?

Full conversations, captured leads, and the questions your content does not yet answer.

Can I see which questions the bot could not answer?

Yes. Content gaps are surfaced so you know exactly what to add and re-train on.

Do I need to set up tracking?

No. Insights are built in, nothing to install.