See what your visitors actually ask
Knowster shows every conversation, every captured lead, and the questions your content does not answer yet.
Your chatbot is also your best customer-research tool. Knowster turns real visitor questions into a clear view of what people want, where your content has gaps, and how many leads chat is bringing in.
See your insights free →What you can see
- Conversations - read what visitors asked and how the bot answered.
- Captured leads - every name and email the chat collected.
- Content gaps - the questions the bot could not answer, so you know what to add to your knowledge base.
Close the loop
Spot a question your content misses, add a paragraph to your site, re-train, and the next visitor gets the answer. Analytics tells you what to write next instead of guessing.
FAQ
- What analytics does Knowster show?
- Full conversations, captured leads, and the questions your content does not yet answer.
- Can I see which questions the bot could not answer?
- Yes. Content gaps are surfaced so you know exactly what to add and re-train on.
- Do I need to set up tracking?
- No. Insights are built in, nothing to install.
- Can the analytics show me content gaps?
- Yes. Questions that come up often but are answered poorly point straight to the pages worth writing or improving.
- Does it track individual visitors around the web?
- No. The focus is on the questions and topics visitors ask, so you learn what to improve - not on profiling people.
Turn questions into content
The questions visitors ask are a free content plan. When the analytics show a topic asked often but answered poorly, that is a page to write or improve. Feed the answer back into your content and the bot - and your human readers - get a better reply next time. The loop quietly improves your knowledge base from real demand.
What it does not do
The analytics are about questions and topics, not surveillance. The value is in patterns - what people ask, where the gaps are - not in tracking individuals across the web. It tells you what your visitors want to know, which is the part that actually improves your content and your bot.
Related reading
Let your visitors tell you what to build next.
See your insights free →