An AI chatbot for your online store
Answer product, shipping, and returns questions the moment a shopper asks - and turn browsers into leads.
Short answer: An ecommerce chatbot answers product, shipping, and returns questions instantly from your store content, so shoppers keep moving to checkout instead of bouncing.
Shoppers with an unanswered question leave. Knowster trains on your product pages, shipping and returns policies, and FAQs, then answers instantly so buyers keep moving toward checkout instead of bouncing.
Add it to your store free →What it handles for ecommerce
- Product questions - sizing, materials, compatibility, from your own product content.
- Shipping & returns - the two questions that stall a purchase, answered on the spot.
- Order help - points shoppers to the right policy or page instantly.
- Lead capture - collects email from interested browsers. See lead capture.
Works on any store
Add one widget snippet - Shopify, WooCommerce, Webflow, or custom. Point Knowster at your store and it learns your catalog and policies.
FAQ
- What can an ecommerce chatbot answer?
- Product, shipping, returns, and policy questions - all from your own store content.
- Does it work with Shopify or WooCommerce?
- Yes. It adds with one script tag to any platform that accepts HTML.
- Can it capture leads from shoppers?
- Yes. It collects email from interested visitors and sends it to your inbox, Sheets, or CRM.
- Is there a free plan?
- Yes. The Free plan covers one store with 50 chats a month.
Answer shoppers before they bounce.
Add it to your store free →