Turn chat conversations into leads
Knowster collects a visitor's name and email right in the chat, then sends every lead straight to you.
Short answer: Knowster captures leads by collecting a visitor's name and email inside the chat, then delivering each lead to your inbox, Google Sheets, or a webhook in real time.
A visitor with a question is a visitor with intent. Instead of letting them read and leave, Knowster captures their details in the conversation and delivers the lead the moment it happens.
Start capturing leads free →How lead capture works
- The bot helps first. It answers from your knowledge base so the visitor gets value.
- It asks at the right moment. When interest is clear, or when it cannot fully answer, it collects name and email.
- You get the lead instantly. Delivered by email, Google Sheets, or webhook in real time.
Every lead, delivered three ways
| Channel | What you get |
|---|---|
| The lead in your inbox, with extra CC recipients if your team needs them. | |
| Google Sheets | Each lead appended to a spreadsheet row automatically. |
| Webhook | A real-time, signed POST to your CRM or any endpoint. |
Turn on one channel or all three from integrations.
No lead left behind
When a question falls outside your content, the bot does not dead-end - it offers to take the visitor's details so you can follow up. Misses become opportunities.
FAQ
- How does the chatbot capture leads?
- It collects the visitor's name and email inside the chat, then sends the lead to you by email, Google Sheets, or webhook.
- Where do my leads go?
- Wherever you choose: your inbox (with optional CC recipients), a Google Sheet, or a webhook to your CRM, in real time.
- Can I follow up on questions the bot could not answer?
- Yes. When the bot cannot answer, it captures the visitor as a lead so you can follow up.
- Is lead capture on the free plan?
- Yes. The Free plan includes lead capture with up to 10 leads a month.
Stop losing interested visitors.
Start capturing leads free →