AI customer support that answers from your help docs
Knowster deflects the repetitive questions automatically, so your team only handles what truly needs a human.
Short answer: An AI support chatbot answers your common questions automatically from your help docs, 24/7, so your team handles fewer repetitive tickets and visitors get instant help.
Most support tickets are the same handful of questions asked a hundred different ways. Knowster trains on your help docs and FAQs and answers them instantly, around the clock, in your own words. Your team gets fewer tickets and more time for the hard cases.
Automate support free →Why support teams use it
- Instant answers, 24/7 - visitors do not wait for business hours.
- Trained on your content - answers come from your docs, not a generic model. See how training works.
- Never guesses - if it does not know, it says so and captures the visitor as a lead for follow-up.
- Fewer repetitive tickets - the FAQ load handles itself.
Knowster vs the usual options
| Knowster | Human-only | Generic bot | |
|---|---|---|---|
| Available 24/7 | Yes | No | Yes |
| Answers from your docs | Yes | Yes | No |
| Scales with traffic | Yes | Costly | Yes |
| Captures missed questions as leads | Yes | Manual | No |
Live in an afternoon
- Point Knowster at your help docs or website.
- Add the widget to your site.
- Test the answers and go live.
FAQ
- How does an AI chatbot reduce support tickets?
- It answers your most common questions automatically from your help docs, so those visitors never need to open a ticket.
- What happens when the bot cannot answer?
- It says so honestly and captures the visitor's details so your team can follow up - no wrong answers.
- Do I need to write the answers myself?
- No. Knowster learns from your existing docs and website. Update your content and re-train to refresh answers.
- Is there a free plan?
- Yes. The Free plan covers one website with 50 chats a month.
Let the common questions answer themselves.
Automate support free →